Paid for it ... din't get it ... help !!

About: purhased audiobook doe not show up on ibooks | communities

Purhased AudioBook does not show up on iBooks

I purchased a audio book from iTunes and have a receipt for it in my email inbox.  But when I go to  the notification of the purchase in my iBook app, it loads forever and does not come into my iBooks app.     I have purchased other iBooks since  and they download into the iBooks app quite nicely.   So, how can I get this particular books that I paid for?

 

The title is "Apprentice in Death" by J D Robb.

 

Help?

 

Apple chat Support of  itunes


denise == denise channeled by seth
Ann == Apple customer support repesentative


[… frist part of chat omitted ...]

denise: it is not in the iTunes stor that i can see

Ann: Sure.

denise:  null #OMG  ... it is there ... right on top of the iBooks list   :)))))

Ann: Perfect!  #Awsome!

Ann: ?

denise: yes you are #Awsome

Ann: Thank you!

denise: so what was the problem?

Ann: Looks like the download is interrupted. Cases like this is due to connection issues, if the file become corrupted while downloading.

denise: oh

denise: so you fixed it by putting it back in my account somehow?

Ann: Yes. I reposted a fresh copy of it so you can redownload.

denise: you are Awsome ...Awsome !!

denise: are you a real person?

Ann: Thank you.

Ann: Off course I am, why?

denise: its just that you were so efficient

Ann: Oh, it’s overwhelming. I don’t know what to say. Haha.

Ann: Thank you.

denise:  Well i’ll let you go ... we could chat all night

Ann: Alright. I enjoyed chatting with you, Denise.

Ann: By the way, you will have the option to send our chat transcript to your email address once our conversation ends.

Ann: May you enjoy the rest of your day and take care!

denise:  you too

Ann: Thank you!! Bye bye! ??

denise: bye null

Ann: Bye bye! ?

#GotIt null

Tags

  1. support
  2. ibooks
  3. itunes
  4. ibook
  5. apple
  6. iphone
  7. chat
  8. IDoNotKnow
  9. OMG
  10. Awsome
  11. GotIt

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