anatomy of a detailed search for a part

About: digi-key corporation - usa home page



Googled dc adapters

Went to
where i hand to register, and then did a search to find Cui Inc


Called for customer support at CUI Inc, who refered me to www.digi-key.com

Catalog pages

Online chat with dgi-key supporti :
Your request is being processed. A representative will be with you momentarily.
Chat InformationYour Digi-Key representative for this Live-Help session is Pete ext. 2058.
Pete ext. 2058: Welcome to Digi-Key Live-Help. How may I assist you?
Seth Russell: im looking for a dc adapter, 9v, 200ma
Pete ext. 2058: Ok, Can you hold while I do some research?
Seth Russell: the cust support at cui inc said the part number might be dtd090020
Seth Russell: positive polarity
Pete ext. 2058: Are you looking for a transformer or a AC/DC
Seth Russell: ac/dc
Pete ext. 2058: Or a wall transformer
Seth Russell: plug into standard wall outlet, and then use to go into the hand held devise that we sll
Seth Russell: sell
Pete ext. 2058: Ok
Pete ext. 2058: Do you need a male or female to plug into your device?
Seth Russell: i guess its female, is there some place that i can show you the plug that works
Pete ext. 2058: Here is the link for the 2.1 which is a standard that we carry
Pete ext. 2058: Click on the writing above
Seth Russell: ok im going there now
Seth Russell: that looks like the one, but are there not several sizes?
Seth Russell: the none i need is, i think, the smallest
Pete ext. 2058: There are two, 2.1 and 2.5 but the outside dimensions are the sime, also there are different barrel sizes either 9.5mm or a 12.5mm longer plug(barrel)
Seth Russell: hmmm ... so how do i find the one that will fit?
Seth Russell: i have a universal adapeter from coby
Seth Russell: it has four plugs
Seth Russell: the one that fits is the one that is the smallest in diameter
Pete ext. 2058: I think that will be the 2.1mm
Pete ext. 2058: We do have a 30 day return policy.
Seth Russell: so i could purchase one adapter to test ?
Seth Russell: where is the product page that describes the adapter that you are recommending?
Pete ext. 2058: You could buy an adapter CP-004A-nd to make sure, that is the plug I had you take a look at, or you could but this power supply, which has the adapter on in part number T415-P5P-ND
Pete ext. 2058: The adapter is page 304 and the power supply is on page 1650 of our current catalog T061
Seth Russell: dont have your catalog, i am on your website
Pete ext. 2058: Click on this link to go to the individual pages
Pete ext. 2058: of our new catalog
Pete ext. 2058: on page 304 you will want to look at figure 40. and on page 1650 is the information and to view a picture look at page 1651, figure 2.
Seth Russell: ok im looking now .. just a second
Pete ext. 2058: ok

Denise tried a different tac.  She called Grabar.com who refered her to
Westlake Electronic Supply which is close to us here in Renton.  Called on the phone and am going there to find out.


Tags

  1. power adapter
  2. dc adapter
  3. search
  4. buyer~seller
  5. wholesale

Comments


Seth says
Mark 2006-01-21 10:25:32 2519
I reach down in my drawer of extra cables and stuff, connectors & computer cards & I bring up a 9v treansformer - isn't that what you want. Don't most of them have the same size fittings ? This doesn't seem like a rare item. Mine happenedto be a U.S. Robotiics modem cable, for a 56k baud modem. I'm sure you have a lot of those. What's special about yours ?

I get them for this product and i need hundreds of them ... not something that i can go to the junk pile for.  So, just for the record, now i get them from "All Electronics".

Seth says
mark 2006-01-17 12:58:48 2519
Or you could probably go to your local Radio Shack
been there, done that.  prob is we need a 9 volt and not a variable voltage one, and we need it in wholesale lots.

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